How to Choose the Right Dentist for You

Reputation

A trustworthy reputation in the community is a sign of a good dentist. Inquire about the dentists your friends, family, and coworkers use, and look into your own recommendations - online reviews are excellent for this.

You may also contact your local or provincial dental society for a list of practicing dentists in your area.

Personal Rapport & Comfort Level

Your relationship with your dentist is an important one, so one of the most essential things to consider is whether you’ll feel comfortable with this person. During your initial consultation or appointment with a new dentist, consider the following:

Do they listen to you as you describe your symptoms and ask questions? Do you have any fears or anxieties that you'd be comfortable expressing, and do they effectively answer your questions about the procedures you'll need? Is it clear that the dentist hears and understands your concerns?

Specialties, Services & Emergency Care

Advances in dental technology have enabled many dentists to provide a wide range of services. Do the dentists you're considering provide a full range of services, including preventive, restorative, and cosmetic treatments? What about emergency care?

If you or a family member has a specific oral health issue, it may be useful to choose a dentist who specializes in that area.

Location & Office Hours

Is your new dentist convenient to your home or workplace? What about taking public transportation? Is parking easy to come by if you drive? Are there any hours that work for you?

Accessibility

It's crucial to confirm that your dental office can accommodate patients with special needs. This is a crucial component of comprehensive dental care, from physical accessibility to dental sedation services.

Costs & Money Matters

Costs often vary by practice. Does your dentist follow the current Dental Association Fee Guide for your province? Do they accept your insurance and can they file your insurance claim electronically.

Are there multiple payment options (personal checks, credit cards, interest-free payment plans)?

The most crucial factor is your health, but money is also a concern. Asking for an estimate before any procedures shouldn't be a problem. Any questions or issues you may have can be handled by our administrative team at any time.

Scheduling

How does the office handle scheduling appointments, sending out reminders, cancelling them, and dealing with other problems?

The Office

Is the dental office clean and orderly? Are the receptionists/administrative team welcoming?

Can you come in before your first appointment to help you make a decision? We welcome patients to visit Dr. Matthew S Ng Family and Cosmetic Dentistry at a pre-arranged time to get to know our office. We are proud of our friendly team and clean, well-organized workplace. We are happy to answer any questions you may have.

The Dentist’s Approach to Care

When it comes to choosing a dentist, it's also important to ensure that your new dentist shares your values. Talk to the dentist about his or her approach to dentist-patient relationships and whether you two are a good fit.

Welcoming new patients in Coquitlam

Our dentists and staff are always excited to meet new patients. We hope you will think of us if you are looking for a new dentist in Coquitlam.